Privacy Policy

Last updated: [25-10-2025]


CEM Powersports (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cempowersports.com] or make a purchase from us.


By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.


1. INFORMATION WE COLLECT

We collect both personal and non-personal information to improve your shopping experience and provide our services.


a. Personal Information

When you visit or purchase from our store, we may collect the following:

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (credit/debit card details, PayPal, etc.)

  • Purchase history and preferences


b. Automatically Collected Information

When you visit our website, our system automatically collects:

  • IP address and browser type

  • Device and operating system

  • Pages visited and actions taken

  • Referring/exit pages and timestamps

We may also use cookies, pixels, and similar technologies to enhance user experience, track activity, and deliver personalized content.


2. HOW WE USE YOUR INFORMATION

We use collected information for purposes such as:

  • Processing and fulfilling orders

  • Communicating order status or customer service updates

  • Sending promotional emails (only if you’ve opted in)

  • Managing user accounts and preferences

  • Improving our website, products, and customer experience

  • Preventing fraudulent transactions and protecting our business

  • Complying with legal obligations


3. SHARING YOUR INFORMATION

We may share your personal data only in the following situations:


a. Service Providers

We work with trusted third parties to facilitate our business operations, including:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Shipping partners (e.g., UPS, FedEx, USPS)

  • Marketing and analytics services (e.g., Google Analytics, Meta Pixel)

Each third party has access to limited information necessary to perform their function and is required to protect your data.


b. Legal Compliance

We may disclose information if required by law or to protect our rights, safety, or property.


c. Business Transfers

In the event of a merger, sale, or acquisition, customer information may be transferred as part of the business assets.


4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Remember your cart and login status

  • Analyze site traffic and usage trends

  • Provide personalized offers and ads

You can disable cookies through your browser settings, but some parts of the website may not function properly.


5. DATA RETENTION

We retain your information as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal obligations

  • Resolve disputes and enforce our agreements

When information is no longer needed, it is securely deleted or anonymized.


6. SECURITY OF YOUR INFORMATION

We implement industry-standard security measures to protect your data, including encryption through Shopify and SSL certificates. However, no online transmission or storage system can be guaranteed 100% secure. You use our site and services at your own risk.


7. YOUR RIGHTS AND CHOICES


Depending on your location, you may have rights to:

  • Access or request a copy of your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at sales@cempowersports.com.


To unsubscribe from promotional emails, use the “unsubscribe” link at the bottom of any email or contact us directly.


8. THIRD-PARTY LINKS

Our website may include links to external sites that are not operated by CEM Powersports. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.


9. CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal information from individuals under the age of 16. If we learn that we have collected such data, it will be deleted promptly.


10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of our site after changes indicates acceptance of the updated policy.


11. CONTACT INFORMATION

If you have questions, requests, or concerns about this Privacy Policy, please contact us:


CEM Powersports

📧 sales@cempowersports.com
🌐 www.cempowersports.com